With over 12 years of experience as an Operations Manager for both BDO LLP, a large corporate and Seymour Taylor, a smaller accountancy firm, I have had a varied career which has not only given me a broad range of skills and experiences, it’s also taught me to be adaptable. Whether it’s been managing support staff, organising a large office move or working at a high level to define the career structure of the support staff, it’s been a challenging but exciting journey.
One area I’ve really enjoyed has been carrying out desk assessments for staff, a skill I gained when working in London. Trained by a Health & Safety Consultant we worked on some very challenging cases over the years, cases that have involved HR, Occupational Health and the line manager as we have sought to help the person. At times my nursing background has been helpful as it’s given me a greater understanding of someone’s condition.
With such a wealth of experience, I bring a lot of knowledge to the table with clients and I enjoy the variety my business creates, whether I’m working for sole traders, large corporates or somewhere in between.
When I’m not working, I can usually be found out with my camera, working out at the gym or sitting in coffee shops with friends.
Projects
Some examples of previous projects I’ve worked on are:
- Managing an office move of 360 people to new offices.
- Defining, creating and introducing a support staff career structure and attributes for a large corporate firm.
- Streamlining processes to manage the Anti-Money Laundry process effectively
- Carrying out a major data clean of our CRM system.
- Working with the Finance department on introducing a P2P system, to manage expenses and invoice payments more effectively.
- Review and refining of operational processes, as well as the training and roll out to the relevant staff.
- Introduction of a new HR management system.
- Management of a ‘going paperless’ project
- Office property maintenance